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Tools to make the Most of Your Residents’ Council Meetings

The tools listed below are designed to enhance resident engagement, spur on discussion, provide Council foundations and structure, and educate on rights, roles and responsibilities the Residents’ Council are afforded through the Long-Term Care Homes Act,2007.

Residents’ Council Fact Sheets

Below are Facts Sheets designed to help answer the most common questions about long-term care Residents’ Councils.  Working with experts in long-term care, government and law, each Fact Sheet will address important topics such as Residents’ Council finances, who can attend Residents’ Council meetings, governance and leadership models and more. 

NEW - Residents’ Council Brochure Template

A fully-customized template (with companion document) has been developed to guide you through the process of creating your own trifold brochure that promotes and best represents the Residents’ Council at your home. This tool is not prescriptive and allows you to introduce resident leaders, feature subcommittees, and share important information about your Council including meeting location, frequency, fundraising goals/accomplishments, your Residents’ Council mission statement, local area map, and much more!  Download the documents here:

OARC Residents’ Council Bylaw Template

Bylaws are designed to provide guidance and direction. Having bylaws in place will help eliminate confusion and encourage consistency when these are challenged due to changes in leadership, interpersonal relationships and differing opinions. OARC has developed a template to assist your Residents’ Council in developing its own bylaws and is designed to capture important aspects of Residents’ Council in one document. The template is not prescriptive and allows your Residents’ Council to customize all the details.

Click here to download the MS Word document.

Agenda and Minute Template

OARC’s Provisional Agenda and Minute Template were designed to assist you in planning and facilitating meaningful Residents’ Council meetings. Below you will find templates in 3 different font-sizes to best meet the needs and/or preferences of the residents in your home.
These templates will:

  • enable robust discussion and communication among residents
  • support ongoing communication between Residents’ Council and management
  • educate residents and staff on rights, roles and responsibilities the Residents’ Council has through the Long-term Care Homes Act, 2007
  • illustrate consistency in meeting structure
  • ensure consistency in minute keeping for ease of review
  • ensure all areas of life in your long-term care home have been captured for discussion

Provisional Agenda (Word Version):

Minute Template (Word Version):

Minute Template (PDF Version with Legislation Notes):

Minute Template Tips and Hints (PDF Version):

Opening Guidelines and Closing Remarks (Word Version):

Supporting Your Home’s Residents’ Council: A Resource Guide for Residents’ Council Leadership and Residents’ Council Assistants

This comprehensive resource guide provides foundational information to help form and sustain an effective Residents’ Council in your home. The guide was written in consultation with residents and team members in long-term care homes. The content contained in this resource aligns with LTCHA legislation and demonstrates best practises through embracing culture change.

To Order a Hard Copy of the Resource Guide

To order hard copies of the guide, in French or English, for $35.00 each (shipping included), please download and complete the order form and forward with payment (by cheque or money order) to OARC.

Download the Complete Resource Guide:

Download Sections of the Resource Guide:




Ontario Legislation and Residents’ Councils

OARC has highlighted excerpts from the LTCHA, 2007 and Regulation 79/10 addressing specific clauses that outline the rights, roles and responsibilities of residents as members of Residents’ Councils. OARC has provided brief explanations in blue text to assist you in understanding these critical aspects of the law.

Understanding Our Law and Residents’ Councils: Long-Term Care Homes Act, 2007 (PDF Version):

For more information on the Long Term Care Homes Act, 2007 please visit

For more information about LTCHA Act, 2007 Regulation 79/10, please visit

Keeping It Together – Supporting Osteoporosis Knowledge in Long-Term Care Homes

OARC and the Ontario Osteoporosis Strategy for Long-Term Care have teamed up to help strengthen and advance residents’ awareness and knowledge of osteoporosis and fracture prevention in long-term care homes. “Keeping it Together” is a Resident Conversation Sheet about osteoporosis. Designed to help residents be informed and involved in minimizing risk.  Thereby helping to promote good bone health among LTC residents, with a view to improving the quality of life for all residents. Click here to download the Conversation Sheet.                

Please note that OARC publications are available in French upon request.

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The views expressed in this publication are the views of OARC and do not necessarily reflect those of the Province.