We Want to Hear from You: Resident Food Service Survey

Together with the Ontario Seniors Nutrition and Advocacy Committee (OSNAC), the Ontario Association of Residents’ Councils (OARC) is seeking resident feedback about their experiences with food services and mealtimes in their long-term care homes.

Survey feedback will help us to:

• Identify needs and opportunities to enhance the dining experience
• Support advocacy efforts for increased resources
• Inform future education and training, policy and practice improvements

Surveys are intended to capture individual experiences (vs. group/Council feedback) – in other words, there is no limit for how many residents at your home complete a survey.

Privacy: Your responses are anonymous and will be kept confidential.  No personal information will be shared—your voice will be heard without identifying you.

Sharing Results: OARC and OSNAC are committed to sharing what we learn from you – stay tuned for a future webinar and communications highlighting key messages/themes.

Your time: This survey will take approximately 15–30 minutes to complete.

Instructions: This survey is open to residents in Ontario long-term care homes and may be completed independently or with support from a family member, volunteer or team member (staff).  Please take a few moments to share your input by mail, email or via Survey Monkey by due date October 30, 2025. 

Submitting your completed survey:

By Mail: Complete the survey and place it into a stamped envelope addressed to:

Ontario Association of Residents’ Councils
4261 Highway 7 East, Suite #A14-360
Markham, ON  L3R 9W6

By Email:

1. Complete MS Word version of the survey.
2. Email it as an attachment to jlangston@ontarc.com
3. Please include your name and the name of your long-term care home in the email (if comfortable).

By SurveyMonkey:

1. Click the link to access the survey: https://www.surveymonkey.com/r/OARCOSNAC2025
2. Complete the survey online.
3. Click “Submit” at the end to send your responses.

Questions: Please contact Melissa McVie, Director of Communications mmcvie@ontarc.com  x 260 or Jennifer Langston, Operations and Project Manager jlangston@ontarc.com x 220.

This survey is conducted by OARC and OSNAC: For more information about our organizations please visit www.ontarc.com for the Ontario Association of Residents’ Councils and www.osnac-fnat.com for the Ontario Seniors Nutrition & Advocacy Committee.