In June 2022, the Ontario Association of Resident’s Councils (OARC) conducted the Residents' Voices Survey as part of a province-wide environmental scan to ascertain the state of Residents’ Councils in Ontario’s long-term care homes, including their roles, perceived challenges, and opportunities. The dimensions of the survey—over 1000 individual submissions, representing more than 300 out of the approximate 630 homes in Ontario—provide a high level of confidence in its findings.
Survey results revealed the continuing prevalence of long-established issues in long-term care. The COVID-19 pandemic brought these pre-existing issues into the public consciousness, while its direct impact on residents and related restrictions impeded the activity of Residents’ Councils and the overall engagement of residents. The survey also identified a number of educational opportunities and communication preferences which will inform OARC’s work, operational priorities, and education delivery strategies.
The following are some of the key findings of the survey: