Privacy Policy
Effective Date: August 5, 2026
The Ontario Association of Residents’ Councils (OARC) is committed to protecting your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.
Who we are
The Ontario Association of Residents’ Councils (OARC) supports residents, Residents’ Councils, long-term care homes, and partners across Ontario through education, resources, advocacy, and connection.
Our website address is https://www.ontarc.com.
Information you provide
You can browse most of our website without providing any personal information.
If you choose to contact us, register for an event, subscribe to our email list, submit a story, complete an online form, or purchase a membership, we may collect information such as your name, email address, organization, and any other information you choose to provide.
We use this information only to respond to your request, provide the service you have asked for, or communicate with you about OARC programs, services, and events.
Cookies
Our website uses cookies to improve your browsing experience and help the website function properly.
Cookies may be used to:
- Remember your preferences.
- Measure website traffic and performance using Google Analytics 4 (GA4).
- Help protect online forms from spam through Google reCAPTCHA.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how some features of the website function.
Email communications
If you subscribe to our email list, your information will be managed through Constant Contact. We use Constant Contact to send newsletters, event updates, educational opportunities, resources, and other information related to OARC.
You can unsubscribe at any time by clicking the unsubscribe link included in every email.
Embedded content
Some pages on this website may include embedded content from third-party services, such as YouTube videos. Embedded content behaves in the same way as if you visited those websites directly.
These services may collect information about you, use cookies, or monitor your interaction with their content according to their own privacy policies.
Website analytics
We use Google Analytics 4 (GA4) to better understand how visitors use our website so we can improve the information and services we provide.
Google Analytics may collect information such as:
- Pages visited
- Time spent on the website
- Browser and device type
- General geographic location
- Referral source
This information is collected in aggregate and is not used by OARC to personally identify visitors.
Membership payments
Membership payments made through our website are securely processed by PayPal. Payment information, including credit card details, is collected and processed directly by PayPal. OARC does not receive or store your credit card information.
We encourage you to review PayPal’s Privacy Statement to learn more about how your payment information is handled.
Who we share your information with
OARC does not sell, rent, or trade your personal information.
We work with trusted third-party service providers to help operate our website and deliver our services. These providers currently include:
- Google Analytics 4 (website analytics)
- Google reCAPTCHA (spam protection)
- Constant Contact (email communications)
- YouTube (embedded video content)
- PayPal (secure payment processing)
These providers only receive the information necessary to perform their services and manage that information in accordance with their own privacy policies.
How long we keep your information
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or to meet legal, financial, or administrative requirements.
If you subscribe to our email list, your information will be retained until you unsubscribe.
Your privacy choices
You may request access to the personal information OARC holds about you or ask us to correct inaccurate information.
If you no longer wish to receive email communications, you can unsubscribe at any time using the unsubscribe link included in our emails.
To make a privacy request, please contact us using the information below.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal obligations. Any updates will be posted on this page with a revised effective date.
Contact us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us.
Ontario Association of Residents’ Councils (OARC)
4261 Highway 7 East, Suite A14-360
Markham, ON L3R 9W6
Phone: 905-731-3710
Toll-free: 1-800-532-0201