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Residents’ Councils

What is a Residents’ Council?

Residents’ Councils are a vital part of the culture and experience in every long-term care home. And every home in Ontario is required by law to have one!

A Residents’ Council is a formal advisory group that is independent of the long-term care home and belongs to the residents.

All residents are part of the Residents’ Council regardless of whether or not they attend meetings.
Residents’ Council meetings provide:

  • A safe place for residents to come together as peers
  • A forum to share successes and challenges and reach consensus decisions.
  • An opportunity to actively engage in discussions about quality improvement and home operations.

The foundation of a strong, effective Residents’ Council includes three pillars working in partnership to maximize resident engagement, and to realize the full legislated scope and powers of a Residents’ Council. These pillars include the residents, an appointed Residents’ Council Assistant, and the home Administrator.

How it works

A Residents’ Council reflects the needs of each home’s resident population. Each can be run differently, with unique leadership structures, meeting times, mandates and goals.

OARC has created a series of Residents’ Council Fact Sheets to help support councils in specific areas, such as finances or leadership models.

RC Assistant Support
Through Our Eyes: Bringing the Residents’ Bill of Rights Alive
Explore OARC’s resident-informed program that brings the Residents’ Bill of Rights to life through practical learning.
Read More
RC Assistant Support
Residents’ Bill of Rights – CLEO Guide
The Ontario Residents’ Bill of Rights (Fixing Long-Term Care Act, 2021) downloadable PDF.
Read More
Engaging Residents
Residents’ Council Week Poster
A downloadable bilingual poster to help your home celebrate Residents’ Council Week.
Read More

As a member of Residents’ Council, I have created and facilitated new recreation programs; sat on hiring committees for various staff positions; formed and been a member of two Food Committees, one for residents, the other for residents and management, which have campaigned for dietary improvements; suggested and participated in a variety of outings to local venues; met with government inspectors to discuss issues of concern to residents and organized and hosted special staff appreciation events.

Jennifer Brown, Resident Leader

Frequently asked questions

Every person living in the long-term care home is a member of their Residents’ Council, regardless of whether they are actively attend meetings.

OARC has developed several resources to support residents’ understanding of their Council’s scope and powers. Consider reviewing our Fact Sheets: