Meet the Team

At OARC team work means everything.  We openly share our successes and challenges, and through our strength-based approach, are able to successfully improve our customer service, products and operations.  Working in a culture of positive mutual respect, Board and team members work together to address important Residents’ Council issues along side our long-term care home community partners.

Dee Lender is Executive Director for OARC.  Her passion for optimizing relational care in the long-term care community drives her to build meaningful, honest, powerful connections with people.  Whether she is interacting with people who live or work in long-term care, or people who work for stakeholder organizations or the Ministry of Health, she values spending the time needed to truly understand respective positions on issues and lived experiences.  Above all perspectives, Dee holds residents’ voice as the primary contributor to making pertinent, relevant and meaningful decisions in the LTC sector, whether it’s at the home level or at the highest level of government.   

Dee holds a B.A. from McMaster University in Gerontology and Psychology and is P.I.E.C.E.S. certified.  She has called the long-term care sector her professional home for almost 30 years, serving people in the capacities of Family and Resident Services Coordinator, Educator, Counselor and Consultant. 
x 240 dlender@ontarc.com

	Josie-Lee Gibson Director of Education and Community Engagement x 250 jgibson@ontarc.com Residents’ Council Support Education Leadership, Programming and Delivery Residents’ Council and Community Liaison
	Melissa McVie Education and Home Support Facilitator x 250 mmcvie@ontarc.com Residents’ Council Support Education Facilitator Social Media
	Julie Garvey Administration and Finance Manager X 230 jgarvey@ontarc.com Finance/Budget Board Support Communications
	Jennifer Langston Client Relations/Support Manager X 220 jlangston@ontarc.com Residents’ Council Support Intake Education/Events Office Management